Adidas: Retail Store Manager JHB

The vacancy below is available to all interested persons who wishes to work for Adidas as Retail Store Manager JHB

JOB PURPOSE 
The Store Manager will be responsible for the day-to-day management of the retail store. The Job responsibilities include the co-ordination and recruitment, training and management of staff, receiving of stock, merchandising, stock loss prevention, controlling expenses and management of all areas of store operations. The Store Manager is also responsible for establishing and maintaining excellent levels of customer service within the store. The incumbent must display sound problem solving and decision-making abilities and is an excellent manager of people with sound leadership skills. The store manager has an outstanding performance track record and is able to effectively lead others towards the achievement of specific business results. 
ESSENTIAL DUTIES AND RESPONSIBILITIES 
include the following. Other duties may be assigned. 

Business management 
Manage the store in line with all company regulations in order to fulfill the potential of the retail outlet in terms of sales volumes, targets, turnover and profitability 
Plan, forecast, report on sales, costs and business performance as is required 
Implement the prescribed company merchandising strategy and activities 
Implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, and ergonomics for customers 
Manage costs and overheads, all factors affecting the profitability of the store 
Manage, maintain and report as necessary all merchandise/non-merchandise stock 
Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the company 
Manage and maintain effectiveness of IT and other essential in-store systems 


People management 
Manage the store staff members, including recruitment, training, motivation and development of staff 
Compiling work schedules, ensuring that the store is always adequately staffed 
Implement the performance management system for all staff members 
Develop own skills and capability through on-going training 
Customer Service 
Establish and maintain a culture of excellent customer service throughout the store 
Resolves customer complaints regarding sales and service promptly and amicably 
Liaise with and resolve problems with the store landlord as and when required 
Manage upkeep and condition of all equipment, fixtures of shop premises 

Qualifications 
Matric Certificate equivalent 

Experiance 
3+ Experiance in a Retail Store Manager Role 

Skills and Abilities 
Ability to interpret documents such as safety rules, operating and maintenance and procedure manuals 
Ability to write routine reports and correspondence 
Anility to speak effectively before groups of customers or employees of organization 
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages 
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form 
Ability to use Ms Word, Excel, Outlook and point of sale systems 
Ability to Communicate effectively in English, both written and Oral 
Ability to excercise good judgement and decision making skills 
Excellent verbal and written communications skills


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